Whistleblowing and Raising Concerns

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Lojas Renner S.A.

Procedures for Whistleblowing and Raising Concerns

In line with the best practices of Corporate Governance, Lojas Renner S.A. has established procedures for whistleblowing and raising concerns by employees or persons external to the organization in a confidential and anonymous manner when they become cognizant of an irregular or questionable situation. Contact may be made through:

1. Non-accounting Matters

0800 702 0130 (toll free) or e-mail denuncia@lojasrenner.com.br

For matters related to: Prevention of Losses such as fraud, theft, robbery, assault, burglary, suspicious attitudes, among others; legal matters such as noncompliance with the laws, improper conduct, among others; Compliance, such as suspicions of money laundering and matters relating to laws and regulations applicable to financial products; Human Resources such as matters of a behavioral and discriminatory nature and working conditions, among others; and problems relating to Ethics, the Anticorruption Law and other Matters.

2. Accounting Matters

0800 702 0740 (toll free) or e-mail auditoria@lojasrenner.com.br

This means of contact should be used to report/expose matters relating to any improper or questionable situation in relation to accounting aspects, internal controls and audit procedures. The call can be directed to the attention of the Audit Manager or to electronic attendance where the whistleblower may leave a recorded message and be assured that the origin of the call or the name of the whistleblower cannot be identified.

Correspondence to:

Lojas Renner S.A.
Av. Joaquim Porto Villanova, 401 - Bairro Jardim do Salso
CEP: 91410-400 - Porto Alegre/RS - Brazil
Care of: the Audit Manager

Regards,

Lojas Renner S.A.